Freedom Fire & Security
Case Study: Supporting Freedom Fire & Security on a Major Hospital Project
Client: Freedom Fire & Security
Sector: Fire & Security Installation
Location: Boston Hospital Project
Introduction
Linear Recruitment was recommended to Freedom Fire & Security by Galliford Try following the successful delivery of labour solutions on previous projects. Having built a strong reputation for reliability, compliance, and quality candidate supply, we were invited to support Freedom Fire & Security with a significant hospital project requiring a large number of qualified electricians within a strict project timeframe.
Understanding the Requirement
Following the recommendation from Galliford Try, we arranged an initial meeting at Freedom Fire & Security's head office to gain a detailed understanding of the project requirements.
During the meeting we discussed:
- Project scope and programme timelines
- Recruitment targets set by Galliford Try
- Required qualifications and compliance standards
- Potential recruitment challenges and labour shortages
- Site-specific requirements and onboarding processes
This consultation allowed us to fully understand the client's expectations and develop a recruitment strategy tailored to the project's needs.
Building the Talent Pool
Following the meeting, our team launched a targeted recruitment campaign to identify qualified electricians capable of meeting the project's stringent compliance requirements.
Candidates were required to hold:
- JIB Gold Card
- 18th Edition Qualification
- Enhanced DBS Check
- Asbestos Awareness
- Working at Height Certification
Where candidates required additional training or certification, we worked closely with our trusted training partner, Sundial Training, to ensure operatives could obtain the necessary qualifications prior to starting on site.
Candidate Engagement & Retention
A key part of our process was ensuring complete transparency with candidates from the outset.
We took the time to discuss:
- The nature of the project
- Working environment
- Site expectations
- Compliance requirements
- Duration of works
We also negotiated pay rates that satisfied both the operatives and Freedom Fire & Security, helping to secure commitment from the workforce and significantly reducing the risk of candidate drop-outs.
Compliance & Mobilisation
Once we had identified and vetted 30 suitable operatives, we undertook a comprehensive compliance process.
This included:
- Verifying qualifications and certifications
- Collecting all supporting documentation
- Conducting candidate checks
- Organising DBS documentation
- Preparing compliance packs
All information was submitted to Freedom Fire & Security well in advance of the project start date, allowing sufficient time for review, amendments, and approval.
Site Support & Operational Involvement
Rather than simply supplying labour, we took a hands-on approach throughout mobilisation.
Our team attended site inductions at the hospital project in Boston, allowing us to:
- Understand the site layout and working conditions
- Review access and parking arrangements
- Gain a first-hand understanding of the scope of works
- Build relationships with both the client team and operatives
This site presence provided valuable insight for future recruitment phases and demonstrated our commitment to supporting both client and workforce throughout the project.
Added Value Services
To further support Freedom Fire & Security, we conducted face-fit testing and supplied respiratory protection equipment for all operatives deployed to site.
In addition, we assisted Freedom's directly employed engineers and electricians by conducting face-fit testing on their workforce, helping ensure compliance with Galliford Try's site requirements.
This proactive support reduced administrative burden on the client and helped maintain project compliance standards.
Ongoing Account Management
Our involvement did not end once operatives were on site.
We continue to:
- Conduct regular site visits
- Hold weekly review meetings with Freedom Fire & Security directors and management teams
- Maintain close communication with site supervisors
- Support problem solving and workforce planning
- Provide rapid response to recruitment requirements
- Maintain strong communication between both companies' accounts teams
We pride ourselves on being highly accessible, ensuring calls are answered promptly and any missed calls are returned as quickly as possible.
Relationship Building
Throughout the project we have focused heavily on relationship management, regularly visiting Freedom Fire & Security's offices and maintaining close contact with both client representatives and operatives.
We have also provided branded merchandise and wellbeing initiatives for site teams and candidates to help maintain morale and reinforce a positive working culture.
Results
- 30 compliant electricians mobilised successfully
- All candidates supplied with required qualifications and certifications
- Additional training facilitated where required
- Face-fit testing completed for temporary and permanent workforce
- Strong collaboration established between Linear Recruitment and Freedom Fire & Security
- Consistent workforce retention throughout the project
- Ongoing recruitment support provided as project demands evolve
Outcome
Through a combination of proactive recruitment, compliance management, site involvement, and relationship-led account management, Linear Recruitment successfully supported Freedom Fire & Security in delivering a critical hospital project.
The success of the partnership has resulted in a strong ongoing relationship and positive client feedback, reinforcing Linear Recruitment's reputation as a trusted recruitment partner within the construction and M&E sectors.
Client Testimonial
The success of this project has resulted in a strong ongoing partnership between Freedom Fire & Security and Linear Recruitment.
Feedback received from Freedom Fire & Security's Director highlights the impact of the collaborative approach taken throughout the project:
"Ashley has been brilliant to work with throughout this ongoing project. Communication has been excellent, with regular updates and prompt responses whenever needed. He has shown great flexibility in managing complex requirements and short-notice requests, always remaining professional and proactive.
The quality of staff he has provided has been consistently very good, with candidates well matched to our requirements and project needs. His ability to adapt quickly, understand our challenges, and keep things moving forward has been invaluable. I have been very impressed with the service he continues to provide and look forward to working with him as the project progresses."
Director, Freedom Fire & Security
Conclusion
This project demonstrates Linear Recruitment's ability to deliver far more than labour supply. Through strategic workforce planning, compliance management, training support, site engagement, and ongoing account management, we successfully mobilised 30 qualified electricians for a critical hospital project while maintaining exceptional levels of service and communication.
By taking the time to understand the client's objectives, supporting candidates throughout the process, and remaining actively involved on-site, we helped Freedom Fire & Security meet project demands while building a strong and trusted working relationship.
The positive feedback received from Freedom Fire & Security reflects our commitment to delivering a responsive, professional, and partnership-driven recruitment service that creates long-term value for both clients and candidates.
